We mostly do bespoke work, but occasionally we make something so good that we want to sell it more than once. Both have their roots in our Bespoke background but we feel that they should be given access to a wider audience. They both have proven business track records and were developed along our ethos of solving very real business needs.
Our helpdesk product has a heritage that goes back 10 years or more. Initially developed for our sister company, it has been at the very core of their operation handling and managing the tickets on a 24/7 basis. With it's intuitive interface and practical approach to adding tickets you will be up and running in no time. Amongst the features are an integrated knowledgebase and a great reporting system. Need to know how much time was taken up by the new product launch, not a problem, the information is always a couple of clicks away.
You want to provide a high-quality professional experience for your visitors but never quite live up to expectations. Whether it be a confirmatory email, travel directions or just informing reception who to expect, there's always something that get's missed. First Option Solution's Visitor Management System provides a simple yet extremely effective way of managing the whole process from the initial invitation to the end of the visit.
The combination of handheld computing and high-speed wireless connectivity has brought a revolution to the world of field-based working. The impact in business processes can be significant - better job scheduling and tracking, more efficient stock control and more accurate and up to date reporting.
Our mobile field worker solution can get your business to the next level quickly and cost-effectively..